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DATA POLICY

Last updated on: 20.12.2024

Transparent handling of personal data is very important to us. This data protection statement provides information on what personal data we collect, for what purpose and to whom we pass it on. We regularly review and update this privacy policy to ensure the highest level of transparency.

 

1. What services we use

  • Google Ads

  • Google Ads Conversion Tracking

  • Linkedin Ads

  • Meta Ads

  • Pinterest Ads

  • TikTok Pixel

  • Google Analytics

  • Google Tag Manager

  • Linkedin Insight Tag

  • Pinterest Conversion Tag

  • Google Fonts API

  • Wix

 

2. Contact Information

If you have any questions or concerns about our protection of your data, you can always reach us by email at hello@oyster-marketing.ch. Responsible for data processing done through this website is:

 

Anja Oetterli Consulting


Switzerland

Data protection officer: 
Anja Oetterli
hello@oyster-marketing.ch
+41 79 472 15 88

 

3. General principles

3.1 What data we collect from you and from whom we receive this data

First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. These may be the following categories:

  • Personal master data (name, address, dates of birth, etc.);

  • Contact information (cell phone number, email address, etc.);

  • Financial data (e.g. account details);

  • Online identifiers (e.g. cookie identifier, IP addresses);

  • Location and traffic data;

  • Sound and image recording;

  • particularly sensitive data (e.g. biometric data or information about your health).

 

3.2 Under what conditions do we process your data?

We process your data in good faith and for the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. A justification reason may be in particular:

  • Your consent;

  • the execution of a contract or pre-contractual measures;

  • our legitimate interests, unless your interests are overridden.

 

3.3 How can you withdraw your consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification.

You can revoke your consent at any time by sending an e-mail to the address given in the imprint. Data processing that has already taken place is not affected by this.

 

3.4 In which cases can we share your data with third parties?

 

a. Principle

We may need to rely on the services of third parties or affiliates and engage them to process your data (known as processors). Categories of recipients are namely:

  • Accounting, fiduciary and auditing firm;

  • Consulting firms (legal, tax, etc.);

  • IT service provider (web hosting, support, cloud services, website design, etc.);

  • Payment service provider;

  • Provider of tracking, conversion and advertising services.

 

We ensure that these third parties and our affiliates comply with the requirements of data protection and treat your personal data confidentially.

We may also be required to disclose your personal information to government authorities.

 

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. This is apparent to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.

 

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad in the course of order processing. These companies are obligated to data protection to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and ensure contractually that the same level of protection is guaranteed as in Switzerland (for example, by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

 

3.5 How long do we keep your data?

We store personal data only for as long as is necessary to fulfill the individual purposes for which the data was collected.

Data that we store when you visit our website is kept for twelve months. An exception is made for analysis and tracking data, which may be kept longer.

We store contract data for longer, as we are obliged to do so by legal regulations. In particular, we must retain business communications, concluded contracts and accounting records for up to 10 years. As far as we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

 

3.6 How do we protect your data?

We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially.

Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser.

 

3.7 What rights do you have?

 

a. Right to information

You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to hello@oyster-marketing.ch.

You also have the right to receive your data in a common file format if we process your data automatically and if:

  • you have given your consent for the processing of this data; or

  • you have disclosed data in connection with the conclusion or performance of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons, or because we need more detailed information from you. You will be informed of the extension of the deadline in good time, at least in text form.

 

b. Deletion and correction

 

You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to retain it unchanged or if your request conflicts with a legal requirement.

Please note that exercising your rights may be in conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences).

 

c. Legal process

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

 

3.8 Changes to the privacy policy

We may change this privacy policy at any time. The changes will be published on www.oyster-marketing.ch, you will not be informed separately.

 

4. Individual data processing operations

 

4.1 Providing the website and creating log files

 

What information do we receive and how do we use it?

By visiting www.oyster-marketing.ch, certain data is automatically stored on our servers or on servers of services and products that we obtain and / or have installed, for purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:

  • the name of your Internet service provider;

  • Your IP address (in some circumstances);

  • the version of your browser software;

  • the operating system of the computer with which the URL is accessed;

  • the date and time of access;

  • the web page from which you are visiting URL;

  • the search words you used to find the URL.

 

Why may we process this data?

This data cannot be assigned to a specific person and there is no merging of this data with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

 

How can you prevent data collection?

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of the log files is mandatory for the operation of the website, you therefore have no possibility to object.



 

4.2 Google Ads

We use the Google Ads service on our website, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Ads enables us to place advertisements in the Google search results as well as in the Google advertising network.


 

4.3 Google Ads Conversion Tracking

We use the online advertising program "Google Ads" on our website and in this context the conversion tracking. Google Ads Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

When you click on an ad placed by Google, a cookie for conversion tracking is set on your end device. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.

The information obtained using the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.

You can prevent the storage of cookies by selecting the appropriate technical settings on your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

Furthermore, you can disable personalized advertising for you in Google's advertising settings. You can find instructions on how to do this at https://support.google.com/My-Ad-Center-Help/answer/12155764.


 

4.4 Linkedin Ads

We use advertising services on our website provided by LinkedIn, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn").

LinkedIn Ads allow us to serve targeted ads based on users' interests and behavior. LinkedIn uses cookies and similar technologies to display ads based on your previous visits to our and other websites. This allows us to measure and optimize the effectiveness of our advertising efforts.

The information collected by LinkedIn Ads is anonymous for us, which means that we do not receive any personal data of individual users. However, this data is stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes, in accordance with the LinkedIn privacy policy.

If you are a member of LinkedIn and are logged into your LinkedIn account while visiting our website, the data collected by LinkedIn Ads will be linked to your LinkedIn account.

The use of LinkedIn Ads serves the purpose of analyzing and optimizing the effectiveness of our advertising measures. The data processing is based on our legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.


 

4.5 Meta Ads

Our website uses Meta Ads, an online advertising service provided by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA (formerly known as Facebook, Inc.). Meta Ads allows us to serve targeted advertisements to make users aware of our products or services.

When you visit our website, Meta Ads may set a cookie on your terminal device that enables an analysis of your use of the website. In addition, Meta can use this cookie to track your usage behavior across different websites and end devices and serve personalized advertisements on this basis.

The data collected by the cookie is transmitted to Meta and stored there. This data can be linked by Meta to your Meta account (formerly Facebook account) and used for its own advertising purposes.

To generally object to the use of cookies on your computer, you can set your Internet browser so that no more cookies can be stored on your computer in the future or so that cookies that have already been stored are deleted. However, switching off cookies may mean that some functions of our website no longer function without errors.

For more information on how Meta Ads handles user data, please see Meta's privacy policy: https://www.facebook.com/privacy/policy/. If you do not want Meta to use data for advertising purposes, you can adjust the corresponding settings in your Meta account.


 

4.6 Pinterest Ads

Our website uses "Pinterest Ads", an advertising service provided by Pinterest Inc, 505 Brannan St, San Francisco, CA 94107, USA. This service allows us to specifically advertise our products and services on the Pinterest platform and thus achieve a greater reach.

When you use Pinterest and click on one of our ads, you will be redirected to the corresponding page on our website. Pinterest Ads allows us to measure the effectiveness of our advertising campaigns by providing information about how many users have taken a specific action on our website after clicking on an ad, such as making a purchase or signing up for our newsletter.

To measure the effectiveness of our ads, Pinterest uses cookies and similar technologies. These collect information about your browsing behavior and your interactions with our ads. This may include which website you came from, how long you stay on our website, what products you view, and what actions you take.

If you do not want Pinterest to collect your browsing behavior for advertising purposes, you can change this in the settings of your Pinterest account or restrict the use of cookies in your browser.


 

4.7 TikTok Pixel

We use the TikTok Pixel on our website, an analytics tool provided by TikTok Pte. Ltd, 1 Keong Saik Road, Singapore 089109, Singapore ("TikTok"). The TikTok Pixel allows us to track users' behavior after they have been redirected to our website by clicking on a TikTok ad. This allows us to measure the effectiveness of TikTok ads for statistical and market research purposes and to optimize our advertising efforts.

The information collected by the pixel is anonymous for us, which means that we do not see the personal data of individual users. However, this data is stored and processed by TikTok, so that a connection to the respective user profile is possible and TikTok can use the data for its own advertising purposes, in accordance with the TikTok privacy policy.

If you are a member of TikTok and are logged into your TikTok account while visiting our website, the data collected by the pixel will be linked to your TikTok account.

The use of TikTok Pixel serves the purpose of analyzing and optimizing the effectiveness of our advertising measures. The data processing is based on our legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.


 

4.8 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.


 

4.9 Google Tag Manager

For the management of website tags via an interface, we use the Google Tag Manager, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The Google Tag Manager itself (which implements the tags) is a cookie-less domain and does not process any personal data. The service provides for the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.

By using the Google Tag Manager, scripts (so-called tags) can be activated automatically on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you use, the subpages of our website visited and other interactions during your website visit.


 

4.10 Linkedin Insight Tag

We have integrated the LinkedIn Insight Tag on our website, a tool from LinkedIn, a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn").

The LinkedIn Insight Tag allows us to collect information about visitors to our website, specifically the types of LinkedIn features that visitors to our website use and how they interact with those features. This tool helps us create targeted ads within the LinkedIn platform and measure the effectiveness of those ads.

Through the use of the LinkedIn Insight Tag, cookies are set on your device that enable the collection of pseudonymized data, such as the URL of the page visited, the referrer URL, IP address (in shortened form), device and browser properties, and timestamps.

The data collected by the LinkedIn Insight Tag is anonymous for us, which means that we do not receive any personal data of individual users. However, this data is stored and processed by LinkedIn so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes, in accordance with the LinkedIn privacy policy.

If you are a member of LinkedIn and are logged into your LinkedIn account while visiting our website, the data collected through the LinkedIn Insight Tag will be linked to your LinkedIn account.

The use of the LinkedIn Insight Tag serves the purpose of analyzing and optimizing the effectiveness of our advertising measures. The data processing is based on our legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.


 

4.11 Pinterest Conversion Tag

We use the "Pinterest Conversion Tag" on our website, an analysis tool from Pinterest Inc, 505 Brannan St, San Francisco, CA 94107, USA. This tool allows us to measure the effectiveness of our Pinterest ads and optimize our marketing strategies accordingly.

The Pinterest conversion tag allows us to track what actions users take on our website after clicking on one of our Pinterest ads. For example, we can see whether users buy products, sign up for our newsletter or perform other conversion-relevant actions after clicking on an ad.

The Pinterest Conversion Tag works by setting cookies and similar technologies on users' devices. These technologies collect information about users' browsing behavior and interactions with our ads and website. This includes data such as pages visited, time spent on the website and actions performed.

If you do not want Pinterest to collect and analyze your behavior on our website, you can adjust this in the settings of your Pinterest account or restrict the use of cookies in your browser.


 

4.12 Google Fonts API

On our website, we use the Google Fonts API, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), to embed fonts. By integrating these fonts, your browser will establish a connection to Google's servers when you visit our website in order to download the fonts and display them correctly.

Through this connection, data, in particular your IP address and information about the browser you are using, may be transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

If you want to prevent the transfer of data within the Google Fonts API, you can block access to the domain fonts.googleapis.com in your browser settings. Please note that in this case our website may not be displayed correctly.


 

4.13 Wix

Wix.com Ltd. is the company behind the Wix service. It is a platform that allows users to create their own websites and online stores. The company is located at 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.

On our website, we use Wix as a platform for creating and managing our online presence. This includes the display of content, the hosting of images and videos, the provision of contact forms and, if necessary, the operation of an online store.

Wix uses various technologies to ensure the functionality of its platform. These include cookies, web beacons, and similar technologies that are used to improve the user experience, analyze website performance, and provide personalized advertising. Wix may also collect IP addresses and other information submitted by visitors to the site.


 

BrainBox Generators

BrainBox Generators is a service of BrainBox Solutions GmbH to recognize all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.

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